In order to secure our players' accounts and prevent misuse, we only allow email changes under the following circumstances:
You are changing your Internet Service Provider (ISP) and you are going to lose access to your ISP-related email address
You are graduating/leaving your school or employer whose email address was used to register
The WOT account was registered to a “trash” email service (temporary email service ex:
https://ssl.trashmail.net/)
You have lost access to your email address due to a hacker or account closure. If you are unable to regain access to your account, please send us a screenshot of your dialogue with your email provider discussing this issue, or a screenshot of the concluded account recovery process
We require verification that you are the original owner of the Wargaming.net account before we can disclose confidential information to you in a ticket.
If you feel that your situation falls into one of these categories, please create a ticket to Account Support with the following information:
Name of your ISP (Internet Service Provider) at the time of registration
The city where you were when you registered your account
A screenshot of an online bank or billing statement (On-line bank transaction screenshots only - we do not consider screenshots of email inbox notification), demonstrating your first original purchase made to your Wargaming.net account, if applicable. You are free to redact any nonessential information. If you have not made any purchases, please let us know
Once we receive all the information needed to authenticate you as the original owner of the account, we can change your email address.
Please make sure the new email you provide us with is NOT currently associated with another Wargaming.net account