You Forgot Your Network or AirPort Express Password
You can clear the AirPort network or AirPort Express password by resetting AirPort
Express. Follow these steps:
1 Use the end of a straightened paper clip to press and hold the reset button for one
second.
2 Select your AirPort network.
On a Macintosh, use the AirPort status menu in the menu bar to select the network
created by AirPort Express (the network name does not change).
On a computer using Windows 2000 or Windows XP, hold the pointer over the wireless
connection icon until you see your AirPort Network Name (SSID), and choose it from
the list if there are multiple networks available.
3 Open AirPort Admin Utility (in Applications/Utilities on a Macintosh, and in Start > All
Programs > AirPort on a computer using Windows XP or Windows 2000).
4 Select your AirPort Express and click Configure.
Tips and Troubleshooting 37
5 In the dialog that appears, make the following changes:
Reset the AirPort Express password.
Turn encryption on to activate password protection for your AirPort network. If you
turn on encryption, enter a new password for your AirPort network.
6 Click OK.
AirPort Express restarts to load the new settings.
To return AirPort Express to the factory settings:
m Use the end of a straightened paper clip to press and hold the reset button until the
status light flashes quickly (about 5 seconds).
AirPort Express restarts with the following settings:
AirPort Express receives its IP address using DHCP.
The network name reverts to Apple Network XXXXXX (where X is a letter or number).
The AirPort Express password returns to public.
If you used AirPort Admin Utility to create profiles for your AirPort Express, they are
preserved when you reset your AirPort Express.
If you need to return your AirPort Express to the factory settings and remove any
profiles you have set up:
1 Unplug AirPort Express.
2 Use the end of a straightened paper clip to hold the reset button while you plug in
AirPort Express.