Finns en chans att jag jobbar på avdelning för kameror för HP.
Illafall detta är ett fel som handlar om en drivrutin för din dator.
detta dokument skickas ut till modelerna 415 , ett litet känt problem kan vi säga.
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Workaround one: Put the camera in disk drive mode
Press the Menu/OK button on the camera.
Press the Right Arrow button three times.
Press the Down Arrow button until USB displays.
Press the Right Arrow button once. Disk Drive will display instead of Digital Camera.
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Workaround two: Use the native Windows camera driver
Connect the camera to the computer.
Click Start, click Settings, and then click Control Panel.
Double-click System.
Click the Hardware tab.
Click Device Manager.
Under Imaging Devices, double-click the name of the camera.
Click the Driver tab on the dialog box that displays.
Click Update Driver.
Select Install from a list or specific location (Advanced) and then click Next.
Select Don't search. I will choose the driver to install and then click Next.
Select Digital Still Camera and then click Next