World Ventures Pyramidspel!(?)

Complaint
Information provided at time of purchase was not what I received. Product Information was sent/receive after 14 day cancellation period.
Around 8.5.13, I purchased a travel package from World Ventures in the amount of $365.92. I was to receive the cheapest available travel rates from hotel reservations, car rental, to cruises & air fare. Additionally, discounts on restaurants, shopping, & entertainment around the world. If I found any rates that were cheaper they agreed to refund the difference in another incentive called dream trips. After receiving my log-on information, I began to compare rates for several upcoming events I already had planned, one including a Las Vegas trip I took the same weekend I purchased this. Delta rates on the Delta.com were cheaper than World Ventures rates for the same travel itinerary. I purchased my tickets less than a week from my departure date. I continue to compare rates for other trips, my next trip was a cruise to Jamaica, leaving Miami only one travel date & time in the month of Sept. World Ventures rates were more that Royal Caribbean's. I contacted the sales rep. that I signed up with & voice my concern, he asked if my search was exact, it was. He proceeded to check & agreed that my findings were accurate. He then said I could still purchase through World Ventures for the higher rate and tell them about the cheaper rate so they can apply the difference to a dream trip (incentive). It didn't make any since to pay more for a refund of the difference to be applied to another product. I began to notice every time I searched & compare rates, I found every hotel, cruise, air fare, & even car rental through World Ventures was more expensive than other rates online. I contacted the rep. again & asked questions to make sure I was searching correctly and understood more about what I was suppose to receive with this purchased, now having full access to World Ventures through the online acct. that was created for my personal travel needs. He then directed me to customer services for additional concerns. I did contact World Venture's reps. and they were unable to successfully answer all my questions. So I continue to search for other ways this service could have been useful to me. I contacted World Ventures about 2 weeks after the 1st monthly payment of $65.98 was debited from my acct., to once again inquiry about why I can find better deals on my own than through their company. Which their company states they have the cheapest available rate. I was inform they purchase cheaper rates in bulk, that is why they have the best deals available. At this point I was very dissatisfied because I no longer had any trust in the company. I felt I would always have to go back & check & compare the rates they produced with a general online search & probably could find a better rate on my own. If I had to do that then why utilize their service, that was suppose to be what they specialized in, & they were suppose to be able to sell me the cheapest rate. To the day I canceled World Ventures, I was never provided with the cheapest rate so therefore, I felt that I am due a full refund. I never actually had a chance to use their services. I believe I made a sufficient amount of attempts, to utilize their service and each attempt was unsuccessful. I did call to cancel prior to them charging me a 2nd monthly fee, customer service advise me to check out some of their other services & maybe I could utilize those, I immediately tried that and still no satisfaction so I called again and cancel before the next fee was due to come out my account. I canceled by email. It was confirmed and they still charged my acct. for that October fee. I contacted them about that refund and on November 4 it was honored as a courtesy. Their mistake was honored as a courtesy. Within that same email I requested a full refund and was denied because I was told it was pass their 14 day cancelation period that was noted in the information they mailed to me that I did not receive until after the 14 days and further, no cancellation information was not enclosed.

Complaint
WorldVentures cancelled my account AFTER I spoke with an agent who said I had 605 dollars available in my account..was told money has been voided
Opened an account with WorldVentures on 12-23-13, made a withdrawal of 300$ in Dec, and 54.99$ every month afterwards until now March 2014,I have bank statements showing WorldVentures as the company, I have never used their services and stop getting emails about their services (Dreamtrips) in June 2013. Sent an email to contact me and cancel services to stop automatic withdrawl on my account for services im not using, then I called WorldVentures at 1972-805-5100 on March 27th at 1230pm (est) and spoke with ***** ******** who said I shouldnt cancel I have 605 points which equal to dollars to use towards services, I said I will not cancel but if she could send me inform about services so I can use the money available, she sent a link on March 27th ( I have the email), which gave me no information about my account or the services, it just signed me back up as a member. On March 28th I received an email my account has been cancelled at my request. I just called 972-805-5100 and spoke with ******* who said my account has been cancelled despite speaking with ***** and the 605 points/dollars are null and void. This company has taken exactly 1048.98 from my bank account and I have nothing to show for it, I have never used their services and the "points" are now gone. I would like to get a refund of my points earned at least of 605.00$

Complaint
I was promised a specific service upon signing up and have not seen any of those luring deals at all.
I signed up for a (152.96) package February 2014. I was promised that I would be able to receive $69 cruises along with a plethora of other deals. I have not once been able to obtain a cruise. It seems as soon as I log in they are unavailable. I was recruited by a video of vacation's and possibilities of BMW. I figured it was a great idea, not at any point was I told that I would pay a monthly fee which was auto drafted from my checking's account. I did not give permission to anyone to do such thing. That was the last straw. So I contacted the company and asked to cancel my membership 03/20/2014. Well I could cancel but could not get a refund.

This was their response03/24/2014

"We are sorry to see you leave the WorldVentures team. Per your request, the account for Member ID: XXXXXXXX has been cancelled and a refund request has been sent to the Billing Department for $27.98(March Fee). Pending their approval, please allow 5-7 business days for this credit to be processed.

Unfortunately, you are not eligible for a refund of the Initial Fees ($152.96). Per our Policies and Procedures, "If a Representative is unsatisfied with any WorldVentures product or service purchased for personal use, the Representative may cancel the service within fourteen (14) days, for a full refund of the purchase price."

I was not told of a 14 day service return, you would think that should have been one of the things the recruiter mention. The company can take and process your purchase immediately but there is an issue with refunding to that same customer when they see fit. I am completely unsatisfied with the way this company handles business. If they want to promote a good service then they should properly train their recruiters and actually provide the services that they promise

Complaint
Misrepresented product as a Travel Club with possibility of earning extra income monthly.
I was invited out to a Travel club Presentation on Saturday March X XXXX . Was showed a vacation clip about all these beautiful l places I could vacation at a discount if I join World Ventures , not only could I vacation at a discount , I could earn money also . Had testimonials one by a top earner named Keith M Brown XXX XXX-XXXX . Told that we should get in on grind level before company become household name . Used Starbucks , Mary Kay , and Facebook examples . Bought membership with my Visa Chase card for 365.92 the same evening . Went on website to boom a trip , stumble on Blog that was very disturbing . Called************ and customer service number to no avail . I would like a full refund of my money .
Thank you

Complaint
Charges for NO services rendered.
I attempted to book round trip airfare from DFW to San Diego. Website stated confirmation would be in four to five hours. FIFTEEN HOURS later, at around 5 am, I get notice saying seats and pricing are not available and no alternatives given but to start over. I went directly to airlines and found seats available despite Rovia's claim otherwise. I booked it myself. Rovia charged my bank account anyway for travel insurance and other services I did NOT receive. My bank has been notified to reverse the charges and ban this company from ever charging me again!

Complaint
Representatives of World Ventures & affiliated companies are targeting naive college students at our universities with high pressure sales tactics.
Refer to: Member ID #XXXXXXXX
My son was approached the 1st of November 2013 by representatives of World Ventures to become a member & rep of their company. They flashed wonderful vacation destinations in front of him & others with the potential of making big money. This was at one of Texas' largest universities. Before my husband and I were able to review the company, he had been pressured into signing a contract online. They charged him $286.96.
Over Thanksgiving, my son pulled up his account online. I was shocked at the lengthy contract, without any mention of the total dollar amount of $286.96. Most young college students do not comprehend a lengthy legal document without assistance.
To target college students that are inexperienced and lack wisdom about potential scams and pyramids is beyond a regard for humanity. Shame on you!!
My son has requested a refund for the $286.96 and I expect that it is refunded.
My husband and I are seniors and are living on a fixed income. To afford college is a challenge for us, much less our son being taken by a company like yours.
Please stay away from our college students until they have enough world experience to make educated decisions, without your high pressure tactics.

Complaint
****** ****** / **** portland ave. s. ******* Minneapolis Mn. XXXXX
World ventures marketing LLC 5360 Legacy Dr. building 1, suite 300, Plano, Tx. XXXXX
10-22-2013
Complaint against World Ventures
On or around 09-13-2013 I joined world ventures. I was told that some of my money I signed up with I could use right away to book travel, however I have limited options to use this 200 points. They told me I could use it to go anywhere but that was not true.
While recently at a travel party it was mentioned that the Rhino team is an all-black team. The people that I have brought in are all white and one was attending the party alone with two other people and me. We all were really turned off by the comment and is now along with other members of my team looking to cancel, losing all they have invested (which I don't believe is fair) due to the prejudice shown by their trainer, who was helping to present the program.
As a black man I was completely taken off guard by this statement, I told everyone with me that we should all leave. This really offended me knowing that the people I brought in were not wanted. It also hurt and embarrassed me that they would say this in front of my best friend face. Also if I knew that this was "all Black" team I would not have joined or brought in any "white" people. I wondered why my team and self were being treated differently; I even asked a few weeks ago if there was going to be a problem with me bringing white people into this group. This destroyed my friends trust in me, bringing them into this mess.
I was supposed to have received my "wings" and my friend who has been in a little over a month still has not received her new membership package to see exactly what it is she is involved with. All we want now is out of this and to have all our money returned.
Over the past month I have brought into this business five people whom all happened to be white. They are all talking about dropping out of this. One is talking about going to the media and vendors about this being an all-black team. ****** ****** and I had a travel party a couple weeks ago. I've asked everyone to wait to see if I can get our money back before they do or say anything. One already cancelled her account with everyone else to follow, including myself. I put in almost $1000.00 I believed in the company and paid my way, I paid ****** ****** and ********* ******** way into this. All I asked is to at least give me and my people our money back and let us all walk away from this.
One of the white people is talking to an attorney, and talking about filing a civil case for discrimination. She's waiting on an outcome before going to the department of commerce, the news, and vendors. My team was ****** ******, ******** *****, ********* ********* ***** ******, **** ******** and me ****** ******. Please return our money ASAP and train your people better.
Thanks and sorry this didn't work out for me and all my white people.

Desired Settlement
Please return our money ASAP and train your people better.

Complaint
Limited and inadequate access to productis is one of the many issues including mispresentation of facts concerning industry competition and service.
When I signed up to take advantage of travel opportunities I scanned WorldVenture's travel destinations and their availablity dates I became concerned about the limited travel dates and destination points.

I call an associate member of the WorldVenture and was referred to a Regional Manager who did not answer my direct concerns but suggestion that I fully access all the WorldVenture website features for addidtional destination points and opportunities.

After accessing and exploring the website I found that the destinations were the same but packaged differently to make the website seem more exspansive.

I called the Regional Manager again to complain about the destination and availablity issues, and again I got the run-around and was offered another suggestion, which was to shop other travel websites and if I found a destination on another website they would match the cost, if this was the solution to my issues then WorldVenture is offering a service that is free from other travel entities, so why should I pay fro something that is free.

The Regional Manager then stated that if I got others involved in WorldVenture My cost to travel these destinations would be less. I told the regional manager that it would be difficult for me to involve a friend or associate in a business venture that I was completely dissatisfied with, and that I was opting out of the program because of the false advertising and marketing practices, lack of destinations/opportunities promised and not received from WorldVenture srvices.

I called customer service at WorldVenture Headquarters to resolve my issues concerning promised services and destination opportunities with no solution to the issues, so I demanded a refund and got the runaround.

WorldVenture misrepresented facts and figures to entice and bait prospective members. I compared their listed travel destinations against other travel entities and their rates were the same in most cases and higher in other,dates to travel were fewer than stated,and there is no insentive to expand membership because of WorldVenture inferior services.

This contradicts and is contrary to what was promised in the sales presentation by members of WorldVenture Regional Sales staff in South Suburban Chicago, Illinois. Therefore, I am formerly making a complaint against WorldVenture Marketing,LLC-USA & Canada.

Complaint
Given false information for product and service. Misled by "sponsor". The "sponsor" did the "take the money and run" approach and have not heard.
On 3/25 I was contacted by a "representative" of World Ventures and was told to meet in public space. I met he and 3 other of his "prospects", in what was now a sales presentation. For what I thought was a simple lunch turned into a hounding for my credit cards. It was quite embarrassing to be in the middle of an upscale restaurant and have someone beg you for a credit card. After giving him my credit card number, he told me "don't worry you'll never pay another dime". A dime for what??? Apparently, what I was purchasing was not just access to cheap 5 star vacations, but a travel club and now I was a "representative" and had to pay a monthly fee. After extreme frustration, I was told not to worry because I had 90 days to cancel IF "I decided these trips were not worth it and would receive all of my money back". This was not the case. After multiple attempts to contact my "sponsor", it was now 4/20 and I had enough. I called World Ventures to cancel my account and was told I would not receive a refund.

This company has terrible representation and a "con-artist" persona. I felt cheated and used. They made their quick commission and moved on like I was a piece of meat. Before signing up he was asking me for my clients contact info. Now I know the reason why. I get lured in and they prey off the people who I have taken care of for a long time.

Complaint
Misrepresentation when I signed up with this company never told about monthly fees before my CC was charged + I want a full refund of enrollment fees
I signed up with the company rep Aleli Dantes on 4/8/2013. The enrollment fee was $365.92. I was never told there was a monthly fee involved till after my CC was charged and I signed the form. I was then told there was a $55 a month fee. I wasn't really sure what my options were but decided at that point, though upset about the fee (my husband is a disabled veteran and we live on a fixed income)that I would seeif there were really discounts on vacations as they said. There were not and the vacations they offered were so expensive we couldn't afford them anyway. On 5/8/2012 our account was charged the monthly fee..only it wasn't $55. It was $65.98!! Now that is almost $70 a month and we can't afford that.So I called the corporate office and sent an email asking for a full refund based on the non disclosure of the fee up front and to cancel my membership. I later got an email from Andrew Bednarz at World Ventures stating that my membership was cancelled and they will submit to try to refund the $65.98 but not the $365.92. I emailed them back stating that was not acceptable and I wanted a full refund. They blocked my emails. I said nothing derogatory or rude or threatening in any way except that I would contact the Attorney General and I now cannot communicate with them that way. The email they sent said to call the office, so I did and I spoke with I believe Jennifer on a recorded line at approximately 7pm eastern time. She was extremely rude and told me pretty much it was too bad and that they are not responsible for what a rep says when they sign you up. I asked her if WorldVentures collets the initial fee and she said yes, and I then asked how are they not responsible then?? She laughed. I hung up. I have contacted my bank and I am going to try to dispute the charge and get our money back that way. I see there are many complaints about this company all over the internet. I really hopeyou can help me and others before they get involved with this scam. Thank you.

Complaint
This company lie to people to get them to joined then don't refund their money when they declined to keep the membership. This is wrong!!!
I paid over $200 to joined world ventures. My upper rep pushed me to travel to Dallas to joined an event that cost me $600.00 for 2 days of listening to actors that belittle people who are not at the same level as they are. Which is sooo wrong! I also paid for flights,rental car and hotel. The total trip for 2 days cost me over $1000.00 and I learned nothing but look down on people who are not adventurous. After recruiting my friends into this scheme one sold his car to go to events that cost $600.00 for door ticket that did not include food, drink or anything. We paid to listened to lectures that has nothing to do with the business. To make this a little more clear not only I had to pay a fee to join but I had to lured 4 friends into the business under me so I can get a free memnership. People over 26 had to pay $380 fee to join then on top of that $50+ monthly dues that they get nothing for in return. I was told that I get paid for every member that signed up under me $20... I never recieved any money... all of my friens who joined WV opted out because they said the company was stealing from them. I feel terrible for recruiting my friends into this and simply want WV to give us back the money we paid for nothing in return. These people are getting rich because they are stealing from the hard working people. HELP!!!